Store Policy

Customer Care

Privacy & Safety

Privacy Policy for Mirage Interiors (PTY) Ltd

At Mirage Home Interiors, accessible from www.mirageinteriors.co.za, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Mirage Interiors (PTY) Ltd and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Mirage Interiors (PTY) Ltd. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website

  • Improve, personalise, and expand our website

  • Understand and analyse how you use our website

  • Develop new products, services, features, and functionality

  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

  • Send you emails

  • Find and prevent fraud

Log Files

Mirage Interiors (PTY) Ltd follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Cookies and Web Beacons

Like any other website, Mirage Interiors (PTY) Ltd uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users' experience by customising our web page content based on visitors' browser type and/or other information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Home Interiors.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Mirage Interiors, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalise the advertising content that you see on websites that you visit.

Note that Mirage Interiors (PTY) Ltd has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Mirage Interiors's (PTY) Ltd Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

GDPR Data Protection Rights

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

 

Wholesale Inquiries

Payment Methods

- Credit / Debit Cards

- Offline Payments

If payment fails due to the account not existing, insufficient funds, the credit card number or other information being incorrect etc. the purchase will not be successful. The above is dependent on the product being available.

For EFT payments kindly note the following:

  • The banking details are on the receipt

  • You have 24 hours to pay and send us proof of payment.

  • If you don't pay in time, we'll cancel the order on your behalf.

  • Orders placed after hours, on weekends or public holidays will be processed on the next official business day.

If you have any issues with payment, please contact us on info@mirageinteriors.co.za

If you wish to pay cash into the Mirage Interiors bank account, the bank charges will be for your account. You will be required to make a further payment to cover the cost of a cash deposit fee.

Additionally, You may also come into any one of our branches or showrooms to pay cash-in-hand.

For payments made from outside of South Africa, please ensure that all bank charges are covered from your side. Mirage Interiors (Pty) Ltd is not liable for bank charges incurred for international bank transfers.

Sign Up to Our Newsletter

Mirage Interiors

D5 The Gantry, Cnr Witkoppen Dr & The Straight Ave, Lone Hill, Sandton

(011) 465 0360 / info@mirageinteriors.co.za

  • Facebook
  • Instagram

© 2021 Mirage Interiors. All Rights Reserved. Privacy Policy